TigerLRM’s new Zoom collaboration will allow users not only to schedule and join online meetings, but also, to record those meetings, save those recordings and logging all zoom related activity automatically into TigerLRM.
TigerLRM’s new integration will allow users to accept payments directly through TigerLRM using PayPal, so they can accomplish the following activities:
Take advantage of TigerLRM’s Sales Enablement services to get your company’s sales enablement up and running faster. Do you want to enhance, modernize, and make your sales processes more efficient? Then you need to implement Sales Enablement. Maybe your company is too strapped for time, or your current staff is at capacity, and like many small to medium-sized companies, you don’t have the resources to operate a full or part-time sales enablement team.
Sales enablement is a powerful holistic process that can help your small or medium-sized business to increase sales productivity, enhance customer service, grow employee engagement, and increase revenue. Our Free guide gives a comprehensive overview of the benefits of sales enablement as well as tips and strategies for starting sales enablement in your organization.
Check out our new calendar feature from TigerLRM! Now your team can follow schedules, plan ahead for sales calls and goals, and assign tasks with specific dates.Track your sales activities and appointments: The calendar feature allows you to easily and visually track your sales activities and appointments, so you can always stay organized and on top of your game.
Experts agree that empowering your employees with workforce optimization can help you achieve long-term success in your business. But how can you empower your employees, and what does that really mean? In this post, we’ll explore the powerful benefits of empowering your employees with sales enablement and how it can transform your teams to create a more productive and profitable company.
Even companies with the best sales processes need to understand what’s going on behind the scenes. That’s where sales process audits come in. Sales audits help identify areas where your company is doing everything right and areas where you need improvement. Quantitative and qualitative information is generated, allowing your management team to plan based on data, trends, and evidence.
In sales, content is king. Your business can close more deals and increase customer satisfaction by creating and leveraging the right sales enablement content. But what is sales enablement content, and how can it benefit your business? Sales Enablement content refers to any content created by a company to help leads and clients understand how solutions can benefit them. Additionally, this content enables the sales and client service teams to follow every step of the buying journey.
“Is sales enablement right for you and your company?” Sales Enablement is the process of giving your sales, client services, and marketing teams the tools, training, content, and techniques they need to follow the buyer's journey to close deals faster and give far better customer service. It helps your teams stay up-to-date and well-trained with best practices in your industry.
Do you want to keep your sales reps motivated and on track? Of course, you do. That’s why, when it comes to sales scorecards, the question is how to make them effective, not whether you should have them. A good sales scorecard can motivate your team, keep them accountable,and show your sales managers where they can improve processes. But if you want to maximize the value you get from sales scorecards, then you need to do more than the bare minimum.
Even with increased demand for construction services, competition is fierce for drywall finishers and carpenters who are solo operators or run their own businesses. But, home improvement and construction companies who use sales enablement with an AI-powered CRM can operate quicker and more efficiently than their larger competitors, giving them a competitive advantage.
The term "KPI" is commonly used in business meetings, but what does it mean? KPI stands for Key Performance Indicator. Your KPI is a way to measure success or failure.You can use your KPI to identify areas of strength and weakness in your company and then use that data to determine the necessary course of action. In this article, we’ll show you why you need KPIs and how to start designing your own.
Towards the end of the sales process, there’s often a moment when a deal hangs in the balance. Even if your product is a match made in heaven for the prospective client, it doesn’t take much to stop a deal from happening — a delayed response, focusing on the wrong features, or misunderstanding the client’s use case. Seemingly minor missteps like these can often stop your sales team from closing deals. o top things off, your sales reps can do nothing blatantly wrong and still have a poor closing rate. Getting prospective clients from “interested” to actually signing on that dotted line is a delicate
Electricians are in high demand, but you need more to succeed and thrive in your business. There are nearly 800,000 licensed electricians in the US in 2023, expected to grow by 6% in the next few years.
Integrating your CRM system with Sales Enablement processes will engage your teams and help them reach their full potential. With the ability to follow and respond to every stage of the buyer's journey, you’ll enrich your sales processes, close deals quicker, and become a more productive organization. Take your CRM data, client relationships, lead management, and team motivation to the next level and watch your business increase market share and revenue.
What's Lead Scoring? In a nutshell, Lead Scoring helps you sort your leads based on specific criteria. And at TigerLRM, you can customize it your way! You define the criteria that matter most to your business. From country or industry to engagement level – you're in control.
To survive in our competitive marketplace, general contractors must become more efficient, establish effective communication channels with clients and leads, and embrace technology. Technology such as AI-powered CRM (Customer Relationship Management) systems are changing how business is done. Sales enablement is another needed system that must be utilized to make deals happen sooner and improve customer satisfaction. As a general contractor, you should ask yourself
Sales is a funny old profession. Even the most hard-working reps rarely spend most of their time actually selling. In reality, they probably spend less than half of their working day speaking to prospects. That’s not to say that your reps aren’t performing. We bet they are. But it does mean there's significant room to make your team more productive. Whether that’s by giving them the tools to be more effective, or helping them to spend more of their day on the phone, there are several strategies you could implement today.
One of the most powerful tools that can help debt collection businesses achieve their goals is a CRM (customer relationship management) system that integrates sales enablement and AI (artificial intelligence) features. We don’t have to tell you how challenging the debt recovery/collection business has become in the past few years. From keeping up with new regulations to equitably speeding up the collection process, it’s not easy.
Are you constantly trying to improve sales and renewals with your insurance company? Independent and captive insurance agencies face unique challenges with sales and service. TigerLRM’s CRM with Sales Enablement lets you get everything under control, increasing sales and renewals. When you sign up and use our CRM with built-in Sales enablement – designed for smaller sales teams like yours - and truly use the system, you will see results.
In the field or in the office, TigerLRM can get your HVAC company on point. Are you constantly trying to keep up pace with your HVAC company? HVAC businesses face unique challenges with sales and service. TigerLRMs CRM with Sales Enablement lets you get everything under control.
It’s impossible to hide a negative interaction between a business and a customer. Thanks to online forums, reviews, and social media, if you treat your customer poorly, people will know. All it takes is a quick search in Google, and your company’s reputation is there for all the world to view. On the other hand, if you deliver a positive customer experience, you’ll reap the rewards of widespread internet publicity.
No one expects the meteorologist to be right 100% of the time, but people still check the forecast. In weather and in business, it’s better to make an educated guess than charge forward blindly. That’s why sales forecasting, and CRM forecasting in particular, is so important to so many businesses. Companies invest significant time and money to better understand their sales cycle and predict future sales.
What’s driving your search for the perfect CRM? Do you want to optimize your sales process or automate your marketing efforts? Maybe you want to increase customer satisfaction. Or maybe you just want a single source of truth for your business that'll increase collaboration between various departments.
TigerLRM’s new Twilio integration includes inbound and outbound calling, as well as call recordings on outbound calls. Twilio’s softphone option gives the user the ability to make and receive calls to landlines, cell phones or inbuilt softphones, from their smartphone or web browser. Users can automatically save the call information directly into the CRM database. You’ll even have the option of recording both inbound and outbound calls.
Users can now make phone calls with their own RingCentral phone calling account right in the TigerLRM platform. RingCentral integration includes unlimited calls using your own account, outbound calls, communication & collaboration, instant calls from your RingCentral phone calling number, and the ability to track calling activities on Leads and Accounts. All of these features are available for only $10 per month. To add this feature, just go to the left of your dashboard:
A customer Relationship Management system is often called a CRM. It is a software platform to manage customer data, analyze it, and use that information to improve the customer experience and generate new sales. It is a digital version of the old day-planners used many years ago, but this is better because it is shared with the entire staff. A CRM platform keeps the information about your potential clients (leads) and your existing clients organized and accessible to all team members in your organization. It stores data that helps with sales, development, marketing, and more.
With RingCentral SMS text messaging service, users can send and receive text messages on TigerLRM through their own RingCentral accounts. TigerLRM has an integration fee of $10 a month which includes Unlimited SMS, inbound and outbound messages, and collaboration. With TigerLRM’s new RingCentral SMS integration, users can send and receive
Users now have a new option to facilitate writing notes when using the mobile app. When you as a user open a lead or account screen, you can go to the notes section, press a button, and the TigerLRM app will transcribe your speech into text and enter it into your notes. Save time and hassle when taking important notes, and never lose the details.
Great news! Users can now sign up and log in to TigerLRM using their LinkedIn or Gmail Accounts. New members logging in to TigerLRM for the first time now can sign up with their LinkedIn or Gmail accounts. Once the user chooses to take one of these options, they will be directed to log in with their own LinkedIn or Gmail Accounts and can create a TigerLRM profile. Next, the system will direct the user to our TigerLRM platform, and they will be automatically logged in with their new account, using the information from their LinkedIn or Gmail.
TigerLRM went mobile! Meeting clients, networking events, and constantly being on the go makes it challenging to focus on your sales. For this reason, our TigerLRM Mobile App is a must! Now you can download the app and start hunting and closing deals from your phone or any mobile device. The TigerLRM mobile app is available for both iOS and Android users and can be downloaded in both the Google Play and App Store.
Are you feeling overwhelmed with sales objections in 2023? With a recession in sight or already here, signing the deal has become more difficult. But there are ways to convert buyers that connect with today's "pain points" and close more sales.
Almost every large business uses Sales Enablement to increase their closings, obtain higher client retention and satisfaction levels, and increase their bottom line. Small and medium-sized businesses are increasingly adding Sales Enablement methodologies to achieve parity with larger competitors.
As the main administrator, you can now assign users with " Admin " or "Enablement Team" (ET) access. Admin and ET are two different user types. Their roles are different because of the unique responsibilities involved. The main administrator will always have a higher authority. An "admin" user is an administrator for your account and has some accesses that the ET user doesn't have. The admin user usually works with user management on adding, editing, removing users, etc.
Messaging is the way business is done now. If it isn’t SMS it’s Whatsapp. If you’re ready to start sending SMS in TigerLRM watch this video on how to do it. But first, you need to sign up for it if you haven’t already CLICK HERE to learn how to get SMS in your account. Then watch this video on how to use it. Of course, if you have any questions you can contact your CST member through email, TigerDen and now, speaking of Whatsapp, that too!
The TigerDen forum is your online community where users can discuss the platform, ask the group questions, answer inquiries and dig into any topic related to our platform, sales, sales enablement, and more! Submit your content, questions, photos, links, etc...
In this economy you can’t afford to waste time or money. Every move has to be strategic and effective. At TigerLRM we believe that every company should be using Sales Enablement to make their sales team more effective. But not in the traditional role. Sales Enablement is usually a narrow set of tasks that are primarily focused on training and onboarding of new sales staff. They are then handed off to the Sales Manager who
TigerLRM is a free next generation Sales Enablement platform. It’s a CRM plus a lot more, all in one place. Its modules include any and all tools that a salesperson will need in one place and at their fingertips. Some of these modules include an AI driven full-featured CRM, Sales Playbook, Learning Management system and much more...
Sales Enablement tools are often thought of as a one-stop solution for sales teams struggling to improve their numbers, but in some cases it’s not that simple. What they don’t mention as often are the sales enablement services that are running around in the background...
Welcome to the next-generation of sales enablement! If you are reading this it most likely means you’ve chosen a powerful, end-to-end CRM and Sales Enablement platform to help propel your sales team to new heights. We understand that there are many...
A sales playbook is a comprehensive guide for your sales team that contains everything one needs to know to succeed at your company. It is an easily accessible, living document with categorized and searchable information that eliminates bottlenecks...
Metropolitan Ink & Toner experiences a 50% increase in efficiency with CRM and Sales Enablement automation. Metropolitan Ink & Toner, a medium-sized office supply company, sought to modernize their order-taking and lead processes to remain competitive. Metropolitan Ink and Toner used paper leads, orders, and notes to track customer orders and interactions. While that process worked for the first few years of the business and provided ample growth, the system became inefficient and time-consuming as the company grew.
Closing sales is harder than ever. Highly educated consumers are the norm, competition is global, and budgets are tighter. There is no room for error. In this environment, you need a sales process roadmap.A sales process roadmap serves as a guide and strategic plan that outlines the steps your company must take to turn leads into prospects and prospects into long-term clients. Your SPR (Sales Process Roadmap), can provide a structured approach to engage with your leads, qualify them into prospects, then convert those prospects.
In sales, every advantage matters, and battlecards can give you that advantage. Also called one-pagers, sales battlecards are single-page documents that provide your sales and client service teams the information they need to win deals that would otherwise go to your competitors. This post will show you what they are and how to create your own battlecards.
Discovery isn’t just the first part of the sales process. It’s often the most critical part of the sales cycle. Here, sales reps uncover information they can use to improve and personalize the buyer journey. It’s also the time when they can qualify leads, separate the wheat from the chaff, and ensure they focus their time and energy on the prospects most likely to convert.
Sales objections — are often the bane of many a salesperson's existence. Yet, these objections can become intricate puzzles underlined by psychological factors. Delving deeper into the sales strategies, one realizes that understanding and addressing these objections is about unraveling the human psyche.
Anybody who's spent time in the sales and marketing field understands the frustration encountered when leads get lost in the shuffle. Even the most diligent sales teams often miss following up on crucial leads due to sales staff being under the gun and lacking strategic support. This is where sales automation software comes into its own.
Without the foundation, your house wouldn’t be able to stand, as something crucial is missing. The same is true for sales. Your sales model is the foundation on which your sales strategy is built. It’s the solid base that holds everything together.
Selling software can be a challenging task. Training salespeople who may not fully understand the technology behind the software requires significant effort. However, the bigger challenge is for those same teams to explain the software's technical aspects to decision-makers discussing meaningful solutions rather than features. Using sales enablement can help your team overcome these challenges in your sales process.
Long-term contracts and business-to-business sales are a complex process, often involving many stakeholders. Sales teams often need to build influence and gain consensus over a long period of time.To boost sales and revenue, businesses have operationalized the sales process, allowing them to better understand each point of contact with the customer. Since each business has a unique sales cycle, they also need to customize the stages to their industry and customer base.
Skilled sales teams play a pivotal role in today's dynamic business landscape. They hold the key to success, closing deals and standing out in a competitive marketplace. So, what sets successful sales teams apart? Essential sales skills are the foundation of their victories.
In this article, we’ll share some tips with you on how to get started that'll set you up for success so you can reach your goals. You’ll learn six simple steps you can take with your CRM to optimize your sales operations, improve performance, and get more time back in the day.
As a salesperson, you need to treat every lead equally, without bias. Still, we can see that as a lead progresses through the pipeline, not all leads are the same. Some leads are more likely to close, and others are less likely. Lead scoring can help identify higher-quality leads. By focusing on these leads, sales teams can use their time and resources more effectively and achieve better results.
Great News! WhatsApp SMS Integration now allows users to send and receive WhatsApp text messages through TigerLRM. The second stage of our WhatsApp integration is here! Users can send and receive end-to-end encrypted texts via WhatsApp directly on TigerLRM.
Many sales teams and their managers are familiar with the concept of a "sales pipeline." They understand that it is more than just a buzzword that gets tossed around at meetings. But what exactly is a sales pipeline, why is it important for your business, and how has it evolved in recent years with the widespread use of AI and CRMs?
Imagine a world where your business can effortlessly anticipate customer needs, provide seamless interactions, and leave all your clients feeling truly valued as a customer. Such a utopian vision may seem far-fetched, but with the rapid advancements in artificial intelligence (AI), this dream is becoming a tangible reality. The realm of customer relationship management (CRM) is currently experiencing a metamorphosis of unprecedented proportions. As technology evolves at an exponential rate, AI has emerged as the driving force behind a revolutionary era of personalized customer experiences.
Imagine yourself cruising through deals, surpassing your monthly sales quota with ease. The road ahead seems smooth and obstacle-free, until the harsh reality hits you — you have no clue what the next quarter or even the next month has in store for you. In the fast-paced world of sales, consistency is the holy grail, but without a tried and tested roadmap - or sales cycle-you're essentially driving blindfolded. While most sales and marketing teams are familiar with the concept of the sales cycle, truly mastering it is an entirely different challenge.
As a sales team, closing deals is vital to success. It’s as simple as that. But in today's fast-paced business landscape, sales success requires a customer-focused approach that addresses their unique needs and challenges. That's where SPIN selling comes in. SPIN selling is a concept incorporated into TigerLRM’s entire philosophy for successful selling. Our CRM can enable your sales team to use optimal SPIN selling techniques.
TigerLRM’s new user tracking feature allows your company to keep track of your reps and service team members when they are out in the field and working. This is a great way to understand how quickly your team responds to work orders and how efficiently they are working. Scheduling becomes easier when user tracking lets you know where team members are, and office staff can let clients know when they will receive service.
We are thrilled to announce a game-changing development that is set to revolutionize the way you approach sales and sales enablement. Today, we are proud to introduce our brand-new initiative: Free Templates for the Sales and Sales Enablement Industries. In the fast-paced world of sales, time is of the essence, and efficiency is key. We understand that crafting compelling sales materials and enabling your sales team can be time-consuming and challenging. To alleviate these struggles and help you achieve greater success
Our new Quickbooks integration is here to facilitate accounting and bookkeeping. To add Quickbooks to your TigerLRM just go the left side bar on app.tigerlrm.com, click on the Administrator tab where you will find “Add ons” and click “Activate” next to Quickbooks.
Keeping track of current and prospective customer data in a spreadsheet is fine when you have a dozen or so clients. But when your business is rapidly growing, and those dozen customers turn into hundreds or even thousands of users, then it’s time to start integrating CRM technologies into your sales and customer success workflows. CRM technologies can automate large parts of the customer lifecycle, help your teams better communicate with current and potential customers, and improve their processes.
You may have already been exploring ChatGPT and have seen how much more productive your team can be when using it. Recently TigerLRM introduced “TigerAI” into our CRM and website. TigerAI is an AI chatbot system integrating ChatGPT type search and chats into your CRM. It is now available to our clients for their CRM system.
When you read our blogs or other content on our site, you'll see something very important repeated many times. Our slogan of "No Lead Left Behind." No Lead Left Behind is one of the most fundamental sales enablement strategies in any organization.
Frustrated by poor targeting slowing down your sales process? Fed up with reps wasting time on leads who will never convert? An Ideal Customer Profile (ICP) could be the solution you’re looking for. Done right, these profiles help sales reps focus their efforts, stop them from wasting time, and help them close more deals.
Great news! Users can now get answers right away by using our TigerAI (Artificial Intelligence) Assistant. You can find our TigerAI Assistant at the left sidebar of your dashboard, inside our TigerLRM platform. Click on the icon and type in any questions you have for TigerLRM to get a quick automatic answer. This is a brand-new AI which is integrated with ChatGPT.
With Card Capture, there is no need to enter all their details manually. Card Capture can do it for you. The Card Capture feature allows you to scan any business card with your phone or tablet and capture the data to automatically create a lead inside TigerLRM. As soon as you get a new business card, you can capture their data immediately - no more piles of cards to go through.
I see you’ve been using auto follow-ups (AFUs) and mass emails to make moves and ensure that you’re following up with your prospects. It’s working so far and it looks like your able to reach more people than you were before by typing each email individually, over and over.
It’s been a difficult past few years for everyone in sales, and that will continue to be the case. As part of the “new normal,” far more employees, including salespeople, work from home, and zoom meetings are, and probably will continue to be, a regular occurrence. Regardless, it’s always been challenging to find qualified salespeople. The good news is that skilled talent is still out there. Many companies recognize the value of good employees, and make it in their best interests to stay.
Yanno, the little thing that contains all the strategies and processes for your team…where’s yours?! At TigerLRM we understand that every organization needs a centralized place where they can find key information that helps them do what they do best. Hunt & Close! When we put on our lab coats and did a little research? We found that so many organizations have strategies and processes which they share with their teams during meetings, in clunky emails and tree-murdering print outs.
So what exactly are “Auto Follow Ups” (AFU’s)?? Auto Follow-Ups allow you to pre-schedule a series of emails and text messages to go out to a lead or contact in the LRM. Have you ever had so many follow ups to do that you started looking into human cloning? Well, this is a much more cost effective and less complex option.
The number one reason why your CRM fails is because of you. Because your team, and more often than not, your manager, is not using it daily, and yes, we mean every day. In order for your CRM to give you the results you want, It has to be in use all the time, and this policy must be enforced. When sales reps, management, or anyone else in the company chooses not to use the CRM, valuable data is lost or becomes outdated, and the CRM fails. Management must lead the team and use the system.
As we start the new year, we are starting it off right. To help each other grow this year we have launched a referral program that gets you 1200 SMS messages added to your account and your friends also gets 1200 SMS messages added to their account. Of course, you must have a phone line and the SMS add-on enabled to take advantage of this. Also, the friend you refer is also going to have to activate a phone line and set up SMS messaging but, if you both do that you both get 1200 SMS messaged FREE!
At TigerLRM, we are more than just SaaS. We are Software With a Service. We are the only CRM designed around sales enablement, built in from day one. And our CRM is free for up to 10 users. We can offer you expert help from our experienced sales enablement team to guide your business to become more effective and close more deals...
Our playbook at TigerLRM allows you to structure your business by incorporating sales tips, best practices, and helpful materials right at your fingertips. Your team won’t waste any time trying to find information, including new and existing policies, company and product updates, collateral for sales teams and clients, and more. A centralized location to hold essential information and insights for your teams will significantly assist them to do what they do best: Hunt and close!
In the sales industry, losses are inevitable. Whether it’s a dip in website traffic one week, or a slump in sales the next, sales teams are constantly caught between highs and lows. What separates a productive sales team and one that isn’t, is simple...
Not too long ago, the term Sales Enablement didn’t exist. Today, if you search ‘Sales Enablement’ online you’ll get nearly 20 million results. Why the sudden jump in popularity? Why are companies like Twitter, Disney, Cisco, and Pepsi so convinced with...
Chetu Inc., a global provider of software development solutions and support services, was seeking a tool that could manage their leads, provide sales enablement, and offer a learning management platform, all from a centralized system that their sales...
One obstacle that companies are constantly reporting as a hindrance to sales reps' success is gaps in sales knowledge. When it comes to closing these gaps in knowledge, it is crucial to implement a well-defined and formal sales enablement program...